Will you use my data to build advertising products or sell it to third parties?
Will you disclose or sell the data and PII that I provide you about my customers?
No. We use the data you provide us about your customers only to provide your services and for no other purpose.
How is my password secured?
We securely encrypt your passwords. Passwords are one-way encrypted using the bcrypt algorithm, with a random salt for each password. This means that only the original creator of the password knows its value. This type of encryption is extraordinarily difficult to break. When passwords must be retrieved, public/private key encryption is used, with a key length of 4096 or greater. Access and retention of passwords are strongly controlled and logged.
How do you protect Credit Card and Financial Information?
PatientClix does not store credit card numbers and security information. If you provide a credit card number to purchase a service, it is turned into a secure token by our credit card processing company. We only store the secure token on our systems.
We DO NOT collect or store personal financial data, Social Security Numbers, National Insurance numbers, or government-issued ID numbers of any kind.
How can I protect my PatientClix account?
In what country (or countries) is my data stored – both on your infrastructure and for backups?
Our customer data is stored on secure servers in the United States on a secure cloud computing platform at AWS.
Our Partner’s solutions are rated as Enterprise-Ready by the prestigious Skyhigh Networks CloudTrust™ program. Services with this designation satisfy the most stringent Cloud Security Alliance (CSA) requirements for data protection, identity verification, service security, business practices and legal protection.
What level of security is in place at your data centers? Amazon Web Services Security
The AWS cloud infrastructure represents that it has been designed and is managed in alignment with regulations, standards, and best practices, including:
Is the data flowing between the business and the vendor’s cloud-computing infrastructure secured?
Yes. A proven, standard algorithm with at least a 1024-bit key is used for all communications between cloud servers.
Are you HIPAA Compliant?
Yes. Our products are HIPAA complaint, with employees required to complete HIPAA. Our Business Associates Agreement is available upon request and online.
Are you PCI Compliant?
Yes. Our Partner’s solution is PCI DSS 3.1 Compliant.
Do you do background checks on your employees?
Where can I learn more about protecting my privacy and security on PatientClix.com?